Work engagement is a double-edged sword that should be handled carefully through communication and stress management interventions. Increased sales, working hours, and targets are among the factors leading to work-family conflict. ![]() Increased work engagement was found to result in a lower turnover intention yet increasing work-family conflict. Analyzed using SEM covariance procedure with AMOS 23 software, this study found that family plays dual roles in affecting employees’ work engagement. To this end, this study surveyed non-manager and staff-level employees in pharmaceutical companies in Indonesia. ![]() Therefore, the present study aims to analyze the relationship among family, work engagement, and turnover intention by considering the family as a sources source of both conflict and support. ![]() It is necessary to explore family functions to fill the existing theoretical and practical gap. However, increased work engagement can potentially trigger work-family conflict and lead to employees’ withdrawal, even employees turnover. Family serves as a job resource that can improve employees’ work engagement.
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June 2023
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